Although CEOs or CTOs usually drive digital transformation in most companies, it was COVID-19 (not executives) that effectively pushed the pace to achieve this goal last year. But even if the impact of the pandemic is diminishing (at least in the United States and more slowly in Europe), the transition is still underway, and there is still a lot of work to be done. Companies that have just learned from the 2020 curriculum are now investing in transformative technologies that will push them into the future. But what should IT leaders pay attention to? As the transformation continues to take shape in the enterprise, what will be the next step?
GigaOm co-founder and CEO Ben Book recently appeared in an episode of the 7invest podcast with 7invest founder and CEO Simon Erickson, answering some of these questions.
Erickson compared the digital transformation work of American companies with nine innings of baseball, and asked the Book about our position in the country in terms of digital transformation. Book’s answer: Most companies are in the second or third game—still trying new technologies and trying new things. Of course, this pandemic has forced many organizations to embark on projects that might otherwise be lagging behind.
“For companies that have done this, its timetable has been shortened from six months to twelve months, while for other companies, it has been shortened by three to five years. [that were starting cold]”The book says that this epidemic makes companies now more proactively innovate and use digital products and services, and provide support for employees in new environments (such as working from home).
He said: “They don’t wait anymore because they can.” “They are now thinking about two to five years to think about what they can try now instead of waiting and falling behind the market.”
In particular, one of the technology areas has the most investment: cloud. The way that book-and-note companies hope to use cloud technology has undergone a huge shift. As companies move away from the business of running IT, workloads are increasingly shifted to the cloud. Leaders want to focus on innovation and building new services, rather than getting into the dilemma of managing infrastructure.
Book said in an interview: “A lot of companies are trying to do this.” “The problem with this is that most companies are not familiar with the cloud.”
As a result, Book says, many organizations will be surprised when faced with the severe challenges of managing cloud environments. He said that the first obstacle is skill. Most companies lack the skills to migrate, manage, and innovate cloud environments, and therefore cannot improve the skills of existing employees or recruit new, skilled employees.
Then, cloud deployment brings the paradox of choice.
He said: “With cloud, there are too many choices for services and products across provider organizations. They continue to choose best-in-class single cloud, multi-cloud and hybrid cloud based on business needs.” As the environment becomes more and more fragmented And complex, it becomes more and more difficult to manage, not to mention learning how to use and manage services to meet cost and security requirements. “
The result: For many companies that implement it for the first time, the cloud becomes another island until they have a more comprehensive understanding of its mechanisms and how to manage and manage it, Book said.
What are the gains for companies that are currently full of complexity and headaches?
“It is worthwhile to invest in your employees and bring in external employees or consultants to train your employees and establish a culture of improving skills, so you can provide long-term solutions for employees and institutional knowledge instead of outsourcing all work to you At the mercy of outsourcing companies,” Book said. “It’s a balance, but you can create a great culture internally and grow your organization organically.”
Listen to the full podcast episode