Digitalization and Virtual reality together are blurring global boundaries. However, it isn’t easy to pinpoint the line of difference between our physical and virtual worlds with every passing day. One such tool enabling such wonders is a Virtual Phone Number.
Win the world from your home desk or while you are working from home. A virtual number helps you establish a local business presence at any location without you being physically present there.
Here’s a way to get your business up and running in the US without being present there. Yes, through a virtual number!
Why should you get a US Virtual Number?
Getting a local number is like the cherry on the top for businesses. A local number naturally increases the chances of your phone getting answered.
For instance, you are in the middle of the day and suddenly your phone rings, with an unknown number on display, you most likely won’t trust it and decline the call.
But a local number would make all the difference. It gives a sense of security to the receiver. In addition to it, a local US virtual number also makes the receiver think that you belong to the community and helps your company build trust.
Get yourself a US National Area Code with a US Virtual Phone Number
The 50 states of the United States have 335 area codes in total. For instance
- New York codes: 212, 917, 718
- California codes: 213, 415, 669
And the list goes on. The US numbers consist of 10 digits, whereas the first three digits are the area codes mentioned above.
If you take a closer look, a US virtual number has much more to offer than just personalized area codes and local numbers.
The best part is the cost. Along with its many benefits, the US Virtual phone numbers come at a price that you cannot deny. As the numbers are based on VoIP services, the local, as well as international calls, are incredibly reasonable. You only end up paying for the services you use or the predecided plan.
Furthermore, you don’t need to invest in any hardware as long as you have your smartphone with a good internet connection.
Small businesses that switched to VoIP save 40% on local calls and 90% on international calls.
Apart from being flexible and agile, cost-effective virtual numbers also provide highly advanced features that help your business flourish.
Features of a US Virtual Phone Number
Just as the name itself suggests, a dialer helps you eliminate the monotonous task of manually uploading multiple numbers. You can fetch a list of numbers, and the dialer will auto-dial the following number after every call. This also helps you work more effectively and increases employee productivity.
Ensure the best connectivity always, with a simple switch mechanism. An intelligent switch feature enables you to switch between networks without interrupting the call.
Avoid the confusion of multiple time zones with global connect. Working in different timezones can be cumbersome. This feature lets you know the right time to communicate with your clients to help you get the best possible outcome.
Smart Call Forwarding
Never miss a call with intelligent call forwarding. This feature enables you to quickly forward your work calls to any number you want. While the customers today demand 24*7 availability, this feature ensures you never disappoint them.
Call Analytics is one of the most powerful features any VoIP service provider can provide.
Insightful data is exactly what this feature offers you. Evaluate the efficiency of your campaigns and optimize them to get the best results with the help of customers’ insights. There are multiple performance metrics that help you cover the data into invaluable information.
On Hold Music
A great way to keep your listeners engaged and happy while they are on hold. Whether you are discussing their case, transferring their call, or they are waiting in the queue, soothing music will calm your customers down and put out a professional image.
These are the essential features of a virtual phone system; with the US virtual phone number, you can further dive into intelligent features and provide unmatched service to your customers.
An intelligent business telephony system will empower your business to focus more on the customer by getting in-depth insights and decoding the customer behavior.
Are you still confused if you should be investing in a US virtual number or not? Here are a few more reasons that say that you should consider it.
Provide service round the clock
According to a recent survey, 43% of American consumers prefer to communicate over the phone compared to live chat.
With the US phone number at your disposal, you can attend to your clients without extra hardware. Instead, your smartphone does the work for you. It enables you to go beyond the restrictions of location and time and helps you provide unparalleled service.
Create a Professional Image
No matter the size of your business, a toll-free number delivers a professional image. Putting up your contact information encourages the clients to get in touch with you. Furthermore, it increases your brand value and creates an idea that you practice active listening.
Above all, if you are looking forward to growing your business in the US, a virtual number might be the solution to it.
Today, leveraging the right tools to enhance the customer experience is extremely important, and we help you do that. Learn more about how a virtual number can benefit your business.
The key is not to have the right tools at your disposal but to use them right. How are you planning to make the most of your US virtual number? Do let us know in the comments below.